For items such as wedding gowns, prom dresses, bridesmaid dresses, and other formal wear an appointment is suggested. Other than that, if you have multiple items of anything, it is also a good idea to schedule an appointment.

We request payment for our services at the time you drop off your clothing. Your payment is essentially our authorization to work on your clothes
We accept cash & credit card including American Express, Discover, Mastercard, and Discover.

We try to offer rush alterations including the same day, next day, and two-day service; but it's based on our availability. A few things to keep in mind about rush jobs:

These are strictly subject to availability. Our workload changes on a daily & sometimes hourly basis. For example, if we advise you over the phone/email/text/social media that we can take on a rush alteration, and the item is brought to us hours later that evening, there is a chance that we no longer have the availability t complete your rush job in the time that you need it. Rush alterations are very fluid and can change instantly.

When you drop your items off, we will give you a date & time that your alterations will be ready.

In addition, we send you a text the moment your alterations are ready for pickup. If you have not received a text, then it is safe to assume your items are not ready yet.

Most alterations are ready within 5 to 10 days from the date you dropped them off.

Please note: During the "Wedding Season" of March-September, we fill up very fast, so turn around times may be extended beyond the normal times list above. We suggest bringing your dress in as early as possible to avoid the rush and ensure we are available to do your alterations.

We hope that you can pick up your alterations as soon as possible, so you can enjoy your newly altered items immediately! But we do understand sometimes that is not possible. We just ask that if you are going to be longer than a week or two retrieving your items that you notify us so we can store them separately for you.

However, we do ask that if at all possible, all items are picked up within 30-days of completion as we are not responsible for items left longer than 30-days.

We always try our best to give you an accurate price quote for your items when you call/email/message/text us; but unfortunately, that is not always possible. Everyone's items & needs are different and are priced accordingly.

We can give general pricing information without seeing the item in person, but the only way to get 100% accurate pricing is to bring the item in, so that we can look it over and give you a quote.